Note: this is a template document. This default text must be reviewed and approved with qualified legal counsel before it becomes a final binding document.

Returns & Purchasing Availability

Last updated: 27 July 2026

International Design Mode does not include purchasing, so there is no international Supernata order to return or refund.

Projects outside Indonesia

Use your design and material estimate with a local professional. Payment, cancellation, return, and warranty terms are governed by your agreement with that professional.

An existing Indonesian order

If you are abroad but already have an eligible Indonesian order, email supernata.app@gmail.com with the order number. Existing order support remains available.

Need help?

For product, account, or privacy help, email supernata.app@gmail.com. Existing Indonesian order support remains available.

Email support