Accounts, sync, Profile, and privacy

You can design before signing in. Sign-in becomes necessary for account Library saving, Profile access, 3D export, drawings, and other account-backed actions. Use the method currently shown in the sign-in sheet; available providers can vary by deployment and device.

Device drafts and account drafts#

Working drafts remain scoped to the current browser, device, account state, and studio. A signed-out draft and a signed-in account draft are not the same slot. Signing out does not merge or delete them. Always inspect the design after an account transition instead of assuming the other slot was adopted.

Named designs use the account-scoped Library when signed in. On sign-in, Supernata reconciles compatible local records with the account collection, uploads missing or locally newer records, and retries cloud writes that previously failed. Sync is designed to converge, but a network interruption can delay it; wait for the save to finish and confirm the design in Profile before leaving a critical project.

What Profile contains#

Profile can show:

• the active sign-in identity and provider;
• privately saved cabinet, room, and Gallery Wall designs;
• existing orders and links to tracking;
• default checkout recipient, contact, delivery address, and optional billing address;
• recovery actions, including extracting cabinets from a saved room.

The sign-in identity and checkout recipient are separate. Editing an order recipient’s name or email does not change the Google, phone, or other identity used to sign in.

In International Design Mode, checkout address controls are hidden because new non-Indonesian projects cannot be ordered, but saved designs, past Indonesian orders, tracking, and support remain available.

Delete checkout details#

Under Privacy & data, Delete checkout details removes the stored recipient name, contact information, and checkout addresses from the applicable account and device cache. It does not delete:

• the account or identity provider;
• saved designs;
• existing orders or their required transaction records.

Deleting a design is a separate Library action. Account deletion or a broader privacy request is also a separate support/legal process; do not interpret the checkout-data button as either one.

Safe account transitions#

Let pending saves finish before signing out or switching accounts. If a Profile open warns that the studio draft changed in another tab, review that tab first and retry. If a cloud save fails, keep the browser draft, use Save new when appropriate, and avoid clearing site data until the account Library visibly contains the record.